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from Shirley W. in GA - June 18, 2007
Is your company bonded and insured? Are my belongings insured by the company or by me?

Shirley,

Movex is bonded and licensed as a Household Goods Transportation Broker #298267B. When shipping your goods using Movex, you can purchase coverage for catastrophic loss for up to $50,000 coverage. Many homeowners' insurance policies will cover them as well, so check with your homeowner policy before purchasing unnecessary coverage from us.

Making Moving Better
Movex

from SANDRA A. in NY - March 18, 2007
Do you have insurance for damage to goods if you move me. Does your loading and unloading co. also pack? If so are articles insured for any damage caused by the move? Thank You.

Movex provides $5000 of catastrophic coverage with every move. You can purchase additional coverage at a very reasonable price. We do not have a loading and unloading company. Eagle Management is a labor company that is linked on our site, but you will need to discuss packing and insurance with them directly. I do know that they are better than any other loading service available. Our customers have tried them all and Eagle is the only one that we will still link to our site.
Making Moving Better,
Movex

from Jennifer H. in LA - March 5, 2007
Do you insure the contents of the truck? What assurances does a customer have that his belongings will arrive safely and intact? What happens if the driver gets in a wreck and our belongings are damaged and/or ruined? Thanks!

Jennifer,
We provide you with $5000 of catastrophic coverage with the cost of your move. Additional coverage is available at a very reasonable cost. We have an excellent safety record and only use the highest quality moving trucks so that you have a great move.
Making Moving Better
Movex

from Bob B. in CA - February 22, 2007
How are my possessions kept secure between pickup and delivery? What if something becomes stolen during the transportation process?

Each shipment is in a private compartment on the moving van (separated by wooden bulkheads). In our eight years of service, we have never had a theft. That being said, we have catastrophic coverage available at a very reasonable price.

Making Moving Better
Movex

from Dee C. in MD - January 20, 2007
Are you insured and licensed and if so, who are you insured by and what is your license number?

Dee,
We are licensed and insured. We can provide copies of both if you like. Our license number is MC298267.

from Willard W. in CO - January 9, 2007
If you were to move my 3bdrm from Littleton, CO, to San Antonio, TX., would you guarantee that my shipment would not be downloaded on the way or rerouted to handle another job in some city between here and there?

Willard,
Movex is a self-service mover and provides transportation from door-to-door. We do not take our shipments to warehouses and offload them. They are all direct. We will put more than one shipment on a truck (each gets its own compartment)unless you order the entire moving van. By sharing a truck, you can get a much better rate for your move. That being said, we are always happy to accommodate a "full-truck" customer.
Thanks for the Question,
The Movex Web Team.