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Moving Questions - Liability

Question to Movex

from Pamela C in AZ - Saturday, August 14, 2010
Is your company bonded and insured? What about moving insurance; do you offer that?

Movex Response

Pamela,

Yes! We are licensed by the DOT, bonded and insured. We have been in business since 1991. We offer several different coverage options. If you need full-blown, replacement value coverage, we recommend movinginsurance.com for the most affordable and comprehensive coverages.

Movex

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Question to Movex

from stacey M in AZ - Friday, June 25, 2010
Is there content protection insurance included in your pricing? Thanks.

Movex Response

Stacey,

We include $5000 of catastrophic coverage with every move. Additional coverage is available at a very resonable cost. Please contact your sales rep at 800-876-6839 and they can go over all of the details and options for you.

Movex

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Question to Movex

from Randy M in PA - Monday, May 3, 2010
Does Movex offer additional moving insurance besides the $5,000 basic coverage. If not, can Movex recommend a moving insurance carrier?

Movex Response

Randy,

Yes, you can get up to $50,000 of coverage. You can get more info from our relocation specialists at 800-876-6839.

Movex

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Question to Movex

from Rebecca L in FL - Tuesday, October 13, 2009
If you put more than one customer on the truck at at time how do you prevent theft from happening when the second customer is loading their stuff onto the truck?

Movex Response

The trucks have a recessed track in the walls that allows the driver to put up braces and a bulkhead at any point in the trailer. So, in effect, each customer gets a private compartment on the truck. Also, the driver stays with the truck when there are shipments on board. This ensures that nobody gets into the wrong compartment during loading or unloading.

Movex

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Question to Movex

from Lindsay G in MA - Friday, July 31, 2009
Can you tell me a bit about the insurance options/packages you offer for cross-country moves? Thank you.

Movex Response

Lindsay,

Included with each move is $5000 of catastrophic coverage (fire, overturn, theft of vehicle, etc.). You can purchase up to $50,000 of extra coverage. Please call a relocation specialist at 800-876-6839 and they will explain the many options in detail.

You might also want to check with your homeowners insurance. Many times, they will also cover your goods and you can save yourself unnecessary expense of double covering your move.

Movex

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Question to Movex

from Shirley W in GA - Monday, June 18, 2007
Is your company bonded and insured? Are my belongings insured by the company or by me?

Movex Response

Shirley,

Movex is bonded and licensed as a Household Goods Transportation Broker #298267B. When shipping your goods using Movex, you can purchase coverage for catastrophic loss for up to $50,000 coverage. Many homeowners' insurance policies will cover them as well, so check with your homeowner policy before purchasing unnecessary coverage from us.

Making Moving Better

Movex

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Question to Movex

from SANDRA A in NY - Sunday, March 18, 2007
Do you have insurance for damage to goods if you move me. Does your loading and unloading co. also pack? If so are articles insured for any damage caused by the move? Thank You.

Movex Response

Movex provides $5000 of catastrophic coverage with every move. You can purchase additional coverage at a very reasonable price. We do not have a loading and unloading company. Eagle Management is a labor company that is linked on our site, but you will need to discuss packing and insurance with them directly. I do know that they are better than any other loading service available. Our customers have tried them all and Eagle is the only one that we will still link to our site.

Making Moving Better,

Movex

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Question to Movex

from Jennifer H in LA - Monday, March 5, 2007
Do you insure the contents of the truck? What assurances does a customer have that his belongings will arrive safely and intact? What happens if the driver gets in a wreck and our belongings are damaged and/or ruined? Thanks!

Movex Response

Jennifer,

We provide you with $5000 of catastrophic coverage with the cost of your move. Additional coverage is available at a very reasonable cost. We have an excellent safety record and only use the highest quality moving trucks so that you have a great move.

Making Moving Better

Movex

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Question to Movex

from Bob B in CA - Thursday, February 22, 2007
How are my possessions kept secure between pickup and delivery? What if something becomes stolen during the transportation process?

Movex Response

Each shipment is in a private compartment on the moving van (separated by wooden bulkheads). In our eight years of service, we have never had a theft. That being said, we have catastrophic coverage available at a very reasonable price.

Making Moving Better

Movex

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Question to Movex

from Dee C in MD - Saturday, January 20, 2007
Are you insured and licensed and if so, who are you insured by and what is your license number?

Movex Response

Dee,

We are licensed and insured. We can provide copies of both if you like. Our license number is MC298267.

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